Terms & Conditions.

Welcome to vvikramsingh.com, operated by Mittix AlgoTech LLP (referred to as OTOECOM, "we", "us", or "our"). These Terms & Conditions ("Terms") form a legally binding agreement between you and OTOECOM.

By accessing our website, browsing course pages, creating an account, enrolling in a course, or using any of our services, you confirm that:

• You have read, understood, and agree to be bound by these Terms.
• You are at least 18 years of age or above the legal age in your jurisdiction.
• You have the legal authority to enter into this agreement on your own behalf.
• You agree to comply with our Privacy Policy and Refund Policy.

If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.

To use our services and enroll in courses, you must meet the following requirements:

• Be at least 18 years old — our courses are not designed for minors.
• Provide accurate, current, and complete information when creating an account.
• Maintain the security and confidentiality of your login credentials.
• Notify us immediately of any unauthorized access to your account.
• Use only one account per person — multiple accounts are prohibited.
• Not share your account credentials with any third party.

You are fully responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these requirements without prior notice.

Our courses are available for purchase at the prices listed on our website. By enrolling in any course, you agree to the following:

Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices may change without prior notice.

Payment

Payments are processed through secure third-party gateways (Razorpay, Cashfree). We do not store your payment card details.

Access Grant

Course access is granted within 24 hours of successful payment confirmation. You'll receive login credentials via email.

Refunds

All refund-related matters are governed by our separate Refund Policy. Please review before enrolling.

Duration

Course access duration is specified for each course (e.g., 3 weeks, lifetime, etc.) and begins from the date of enrollment.

All content on vvikramsingh.com — including course videos, recordings, written materials, graphics, logos, templates, downloadable resources, and the underlying technology — is the exclusive intellectual property of Mittix AlgoTech LLP or its licensors, protected under Indian and international copyright laws.

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access the content for your personal, non-commercial educational use only. You may NOT:

• Copy, reproduce, or republish any course content in part or whole.
• Share, distribute, or resell course materials with third parties.
• Upload course videos or content to YouTube, Telegram, social media, or any public platform.
• Use our content to create competing courses or training programs.
• Modify, decompile, or reverse-engineer any of our materials or platform.
• Use our logos, trademarks, or branding without written permission.

When using our website, courses, or community channels, you agree NOT to:

• Post abusive, harassing, defamatory, or hateful content in any community channel.
• Spam other learners with promotional content, MLM offers, or unsolicited messages.
• Attempt to hack, disrupt, or impair the website or services.
• Use bots, scrapers, or automated tools to access our content.
• Misrepresent yourself or impersonate another person or organization.
• Engage in any fraudulent or illegal activity through our platform.
• Violate any applicable laws or regulations of India.
• Attempt to bypass payment systems, access controls, or security measures.

We reserve the right to monitor, moderate, and remove any content that violates these guidelines, and to take appropriate action against violating accounts.

Our courses are designed for educational purposes only. While we strive to provide high-quality, practical training based on real-world experience, we do NOT guarantee specific results or outcomes.

By enrolling in any course, you understand and acknowledge that:

• We do not guarantee any specific income, revenue, sales numbers, or business outcomes.
• Results depend on your individual effort, market conditions, product selection, capital, and persistence.
• Testimonials and case studies shared are individual experiences and not typical results for every learner.
• eCommerce business success requires consistent action, capital investment, and time.
• Marketplace policies (Amazon, Flipkart, Meesho) can change at any time and may affect strategies taught.
• Our content is not financial, legal, or tax advice — consult qualified professionals for personalized guidance.

The information provided is "as is" without warranties of any kind, either express or implied, including but not limited to fitness for a particular purpose.

To the maximum extent permitted by applicable law, Mittix AlgoTech LLP, its directors, employees, partners, and affiliates shall NOT be liable for any:

• Indirect, incidental, special, or consequential damages arising from your use of our website or courses.
• Loss of profits, revenue, business opportunities, or savings related to your eCommerce ventures.
• Loss of data, content, or account access due to technical issues or third-party failures.
• Issues arising from actions of third-party platforms (Amazon, Meesho, Flipkart, payment processors, hosting providers).
• Damages from account suspension or banning on third-party marketplaces.
• Any harm resulting from misuse of information shared in our courses.

Our total cumulative liability for any claim arising from these Terms shall not exceed the amount you paid us for the specific course or service in question during the past 12 months.

You agree to indemnify, defend, and hold harmless Mittix AlgoTech LLP, OTOECOM, VVikram Singh, and our directors, employees, affiliates, and partners from and against any claims, damages, losses, costs, or expenses (including reasonable attorney fees) arising out of or in connection with:

• Your use or misuse of our website, courses, or services.
• Your violation of these Terms or any applicable law.
• Your infringement of any intellectual property, privacy, or other rights of any third party.
• Any content you submit, share, or post through our platform or community channels.
• Your business activities resulting from implementation of our course content.
• Disputes between you and third parties (marketplaces, customers, suppliers).

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without prior notice or liability, under the following circumstances:

• Breach of these Terms or our Privacy Policy / Refund Policy.
• Violation of intellectual property rights or sharing copyrighted course content.
• Abusive, harassing, or inappropriate behavior in community channels.
• Fraudulent activity, chargebacks, or payment disputes raised without contacting us first.
• Use of multiple accounts to bypass course limits or pricing.
• Any action that may cause harm to other learners, our reputation, or our business.

Upon termination, your access to courses will be revoked, you must delete all downloaded materials, and refunds will not be issued for terminated accounts due to policy violations.

You may also terminate your account at any time by contacting us at hello@otoecom.com.

Our website and courses may contain links to third-party websites, tools, software, or services (e.g., Amazon Seller Central, Meesho Supplier Panel, Helium 10, Jungle Scout, payment gateways, etc.).

These external services are not owned, operated, or controlled by us. You acknowledge that:

• We are not responsible for the content, privacy practices, or terms of third-party services.
• Accessing third-party links is at your own risk.
• You must review their respective terms and policies before using their services.
• We do not endorse or guarantee the products or services of any third party referenced.
• Changes in third-party policies (Amazon, Meesho, Flipkart) may affect strategies taught in our courses.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

For any disputes, claims, or controversies arising out of or relating to these Terms or our services:

• Both parties shall first attempt to resolve the matter amicably through good-faith negotiation.
• If unresolved within 30 days, the dispute may be referred to mediation or arbitration in accordance with Indian arbitration laws.
• The seat of arbitration shall be India, conducted in English language.
• If arbitration is not pursued, any legal action shall be brought exclusively in the competent courts of India.
• You waive any objections to such jurisdiction or venue.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When changes are made:

• The "Last Updated" date at the top of this page will be revised.
• Material changes will be communicated via email to registered users.
• A prominent notice may be displayed on our homepage for significant changes.
• Updated Terms will be effective immediately upon posting unless stated otherwise.
• For changes affecting your existing purchases, the Terms in effect at the time of purchase will continue to apply where required by law.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using our services.

For any questions, concerns, or legal notices regarding these Terms & Conditions, please reach out to us using the contact details below:

Legal Entity

Mittix AlgoTech LLP (operating as OTOECOM / vvikramsingh.com)

Email

hello@otoecom.com

Legal Notices

legal@otoecom.com

WhatsApp

+91 93551 17757

Working Hours

Monday to Saturday, 10:00 AM — 7:00 PM IST

Response Time

Within 30 days for legal and policy-related inquiries.